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For getting shipping/delivery charge, follow the below steps:
Didn’t receive any communication? OR Facing issues while placing an order? OR Website hung up on the payment page? OR Order was not successful? If you are facing problem during order placing, call us on tel.-0141-4037596.
For applying the coupon code to your cart, you should go to cart page, there is an option 'DISCOUNT CODES', click on that option & apply your coupon code.
If it's showing invalid coupon code, this code may not be applicable to your cart.
T&C: Only one coupon can be applied at a time.
ADD / REMOVE A PRODUCT
Unfortunately, after you have placed an order, you won't be able to add or remove a product to/from your order. But you can place a new order for the desired products.
CHANGE ADDRESS
Please contact our customer care team if you wish to change the delivery address for your order.
We shall accept your request if the order has not yet been shipped. However, if the order has been shipped, we shall only be able to accept the change of address requests within your city.
Please note: An order shall be delivered to a single address only. We do not accept requests for delivering at multiple locations in a single order. We request you to place separate orders for separate locations.
CHANGE DELIVERY DATE
We try to deliver all your orders at the earliest time possible. However, if you want delivery on a later date, please coordinate with the courier person once he gets in touch with you.
After you have placed the order, we will send you a CONFIRMATION email and SMS with delivery details. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.
You can also track your order through our website or app by visiting ‘My Account’ section.
Please note: It sometimes takes up to 24 hours for the tracking to be updated after an order is placed.
When your order is confirmed:
We will send you a message. Do check your phone. We will put through an e-mail with the details of your product. Be sure you go through that.
You can also check the order in the "My Accounts" tab.
To refill you cart...
Go to "My Order" and there is a button of Reorder, click on that button, your cart will refill and you can place order again.
If you want to create a return request then you are requested to mail your Order ID, along with your concern at customercare@jaipurkurti.com
Kindly do not send it to any other address as the package would not be acceptable then.
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